Refund policy

A legal opinion

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own reimbursement policy document. Vous ne devez pas considerar cet article comme juridique conseil ou une recommendation sur ce que vous devez faire, car nous ne pouvos pas savoir à l'avance quelle sont les les remboursement specifices que vous souheit établisher entre votre entreprise et vos clients. We recommend that you request a legal opinion to help you understand and create your own refund policy.

Refund policy - the basics

That said, a refund policy is a legally binding document that aims to establish legal relations between you and your clients in the manner in which you grant them a refund and if you make them. Online companies that sell articles are sometimes required (according to local laws and regulations) to present their article return and refund policy. Dans certaines jurisdictions, cela est nécessaire pour se conformer aux lois de protection des consommateurs. This can also help you avoid legal complaints from clients who are not satisfied with the articles they have purchased.

Ce qu'il faut inclure dans la politique de remboursement

In a general manner, a reimbursement policy often addresses these types of questions: le délai pour demander un reimbursement; le remboursement sera-t-il total ou partial; dans quelles conditions le client receive a refund; et bien plus encore.