General terms ans conditions of use and sale
Last updated: May 5, 2025
1. Website Overview
This website is operated by Langos Street, a catering service based in Strasbourg, France. The site allows users to view the menu, place online orders, and choose a payment method (online or upon delivery).
2. Purpose
These terms and conditions aim to define the rules for navigating the website and the conditions applicable to any order placed through the site.
3. Acceptance of Terms
By accessing the site and placing an order, the user acknowledges having read and unreservedly accepted these terms and conditions.
4. Product Information
The products offered for sale are described and presented with the greatest possible accuracy. However, minor variations may occur (e.g., presentation, garnish). The photos are for illustrative purposes only and are not contractual.
5. Prices
The prices displayed on the site are shown in euros (€), including all taxes (VAT). Langos Street reserves the right to change prices at any time, but products will be billed based on the rates in effect at the time the order is placed.
6. Orders
Orders are placed through the website by selecting the desired items, confirming the cart, and choosing the payment method (online or upon delivery). An order is considered final once confirmation has been received by email.
7. Payment Methods
Payment can be made:
– Online via a secure payment platform (Stripe, PayPal, etc.)
– In cash, upon delivery or pickup
8. Order Cancellation and Modification
Orders can be modified or cancelled up to 12 hours before the scheduled delivery time. After this period, Langos Street reserves the right to refuse any modification or refund request.
9. Delivery
Deliveries are made within the zones specified on the website. It is the customer's responsibility to provide a correct and complete address. Langos Street cannot be held responsible for errors or delays caused by incorrect information.
10. Right of Withdrawal
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to food products prepared to order.
11. Liability
Langos Street shall not be held liable for any improper use of the website or for service interruptions beyond its control (e.g., technical issues, maintenance, etc.).
12. Personal Data
The data collected during the order process is used exclusively for the commercial relationship. For more information, please consult our Privacy Policy.
13. Intellectual Property
All content on the website (texts, images, logos, etc.) is the exclusive property of Langos Street and may not be reproduced without prior written authorization.
14. Refund Policy
Due to the perishable nature of the food products offered, refunds are not possible once orders have been confirmed. Customers may cancel or modify their order up to 12 hours before the scheduled delivery time, as stated in Section 8.
15. Governing Law
These terms and conditions are subject to French law. In the event of a dispute, an amicable solution will be sought first. If no agreement is reached, the matter will be submitted to the competent French courts.